Inground Pool Kit Common Questions?
Customer service: This is were Pool Warehouse has taken inground pool kits
to a new level. Our customers receive direct assistance from the manufacturer
providing protection for your Life Time Transferable Warranty. No other company
provides this new level of premium service. Factory direct to you.
What is included in my swimming pool kit?
All Pool kits include:
Cornerstone
Equipment List
How is the kit delivered?
Your Pool Kit will be shipped out to your house
in 10-15 days.! Shipping is included in the Continental United States with no
tax outside of Washington. Some items, which are of special order, will
not make the 10-15days i.e. custom liners and covers. The inground pool kits,
depending on pool size and shape, are usually delivered on 3-4 standard 4x8
pallets and the pool step. Due to the size and weight of the pool kits,
they can only be shipped by truck or common carrier.
How do I get the pool off the truck and who is responsible?The customer
is responsible for unloading the truck. We want the customer to inspect all
the items and make sure that the items are there and are not damaged. You must
inform the carrier before he leaves which items are damaged and if anything
is missing. All damaged items must be sent back with the shipper.
The pallets are wrapped and are easily opened to remove box by box. The driver
is not responsible for unloading the truck. He may help but is not required
to, and what ever items he removes please look at them to. If you have a couple
of family members, neighbors, or friends to help unload it, of course it would
make it easier. Keep in mind that the pool kits ship factory direct and Pool
Warehouse has little to no control of what happens when the items are being
shipped. Please look at all the items.
We have received the pool and we have a damaged (?)Please again follow
our instructions to find if any item that may be damage (claim with shipper
before he leaves) this is an essential to our fast shipment of any damaged items.
Must be sent back with the shipper
What if we have questions when installing
our Pool Kit?
We support the customer 100% with any questions
on installation. Please call tech support (phone # is found in your installation
kit) for installation questions and to help guide you though the building process
from 9-5 eastern standard time Monday- Friday. With over 20 years experience
per tech they are worth their weight in gold.
Pool kit and the (?) is not working.This is easy. Just call and
tell us what is not working or you can call the Manufacture direct with your
manual to help trouble shoot any problems. We will call up the manufacture
and either they will send out a new item or send out a representative to fix
the problem.How how easy is it to install a Cornerstone swimming pool?
Everyone should have their pool excavated by a professional. The electrical
needs to wired by a licensed electrician. All the other steps can be preformed
by the home owner or a handy man. Because Pool Warehouse swimming pool kits
are sold factory direct, most pool dealers do not want to install the swimming
pool kit with the equipment they do not sell, so deal with a local carpenter
or contractor than with a pool dealer. This is an average cost prices may be
lower or higher in your area.
(Dig) Excavation= $400-$1000.
Hard or soft bottom concrete: Soft: $400 Hard:
$800
Decking: Pavers: $400 Concrete deck: $800 or
as much as you can afford.
Electrical: Always hire a electrician to install
your system and light. $250-$450
Plumbing: Do it your self. Or handy
man $200
Walls placement: Do it your self.
Or handy man $200
Please send more information
on your pool kits? Pool Warehouse sells direct from the manufacturers.
All Information and brochures on the In-ground and above ground pool kits
are online. Their is more information online than in any other source and brochures.
We offer online videos Online Video to guide
the customer in viewing the process of installation of our pools, they are only
intended to be view as guides. Upon purchasing one of our pool kits the customer
will receive a complete video with all brochures and warranty cards.
What will Pool Warehouse do
with our information?
Privacy is not an issue, no mailing and selling
of customer information on this site will be allowed. Providing a Secure site
with encrypted orders for your protection (SSL 3.0, RC4 with 128 bit encryption
(High); RSA with 512 bit exchange). The information provided will lock in a
price for you and help us keep track in your process in ordering a swimming
pool.
Need assistance when ordering please call if lines are busy please email
info@poolwarehouse.com . Provide
your: Name, address, contact numbers and which pool you would like to buy.
Pool kits include:
Cornerstone
Equipment List
Payments Banking: Checks, Wire and Money Orders- Credit cards: M/C, Visa,
Discover, and Am/ex
Click here to view
Pool Warehouses current discounts and incentives
All oversea purchases will be:
wire transfer, Cashiers checks no exceptions.
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